Zune Mp3 player. Zune Mp3 player to play music, Zune Mp3 player to watch movies and Zune Mp3 player to share images.

Zune Knowledge Base

Mike wrote this on the 08-06-2008:
Um WARRANTY!!
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vong wrote this on the 07-18-2008:
that happen do me too!one of my freind took it and was drinking. next day found it wet on the sofa.if u find out anything on how to fix this water problem tell me at chubbie_vee@hotmail.com
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vong wrote this on the 07-18-2008:
well, my zune got wet. My buddy took it to a party. Next morning i found it on the sofa all fricken wet. Zune is not turning on, charging it doesnīt really work. If anyone could help me plz? :)
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xkillerkrystal wrote this on the 07-11-2008:
Gahh my computer wont recognize my Zune to.Ive had it for 6 months, and it has nvr happened b4...my fathers buying me a new cable...idk but it seems this has been happening to many people including a friend!!!
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ria wrote this on the 07-11-2008:
how do u get videos from my videos into the zune??? iīve been trying for 5 months!!!
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oscar wrote this on the 07-06-2008:
same thing happens to me, for some reason it charges but when i plug it into any of my usb drives it makes a stuttering sound and wonīt even appear as an external harddrive or launch the zune program. do you think itīs because of the new update? if you have a solution please e-mail me...
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kyle wrote this on the 07-06-2008:
my zune wont connet to computer plz help me
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jessy adkisson wrote this on the 07-05-2008:
Zune quit in middle of charging and now it wont even connect so i can charge it
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Shaun wrote this on the 06-24-2008:
HELP ME OUT! I had a movie copied, converted, then synced to my zune. It worked great as Iīve done this before. I did the same for another movie, but in the middle of the syncing process around 50 percent-75 percent someone turned off my computer by exiting zune and shutting down. I booted up and now it says the "ERROR video is being used by another program" and wonīt copy or sync. The file doesnīt show up on my zune either. I restarted my zune and the computer again, dragged the video to sync it to my zune and now it doesnīt say anything, it just sits at 0 percent sync for hours. When I normally sync movies it takes 30-45 min. I know I can delete everything off my zune and resync it all, but who wants to do that?...ill lose alot of stuff. Can anyone help me out?
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Laura wrote this on the 06-17-2008:
I canīt load the setup on my zune because of the ordinal 281 cannot be found in the dynamic library what can do??? .
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Krystal wrote this on the 06-17-2008:
atleast all of ur zunes turn on mine just stopped charging and doesnt turn on ive even tryed my brothers cord and it still doesnt charge and i noticed before it stopped working the zune sync thing on my computer started to mess up and the page was all screwed up and stuff HOW DO I FIX THIS!!!!!!!!!!!?!!?!?!?!??!??!?!?!? if u no plllllzzzzzzz tell imediantly!
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carrie wrote this on the 06-02-2008:
my zune wonīt stay charged.......it says its fully charged but it only stays on for like 30 seconds or a minute and it just shuts off and idk what to do.........ive had it for about 6 months and only started experiencing this problem in the last few weeks.....someone help me!!!!
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jessica wrote this on the 05-12-2008:
iīve had my zune for months now and all the sudden it just turns off once i turn it on. and itīs not the battery cause itīs completely charged. and then it wonīt turn on at all. i donīt know whats wrong with it
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raj wrote this on the 04-28-2008:
My zune turns on when I connect to the computer. when i unplug it it turns off. I need help please.i have got this 80 gb black zune that too for my friend.he is asking me a million questions about this.
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Juan wrote this on the 04-25-2008:
I got a 30GB 1st gen Zune and Iīve never had any trouble with it until last weekend when I noticed that some songs were being synced when I plugged it to my computer without me syncing them. Then I turn on my Zune and go to that cd and noticed that the same song was in there 20 times. and every time I connect it to my comp. it keeps on adding them. How can I fix that?
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Reesee wrote this on the 04-25-2008:
Im haveing the same exact problem its been 5 days and im going nuts without my new music!
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runegod wrote this on the 04-25-2008:
my zune wont reboot it just goes to the zune screen like its about to reboot but then when it gets a full bar its stops and starts rebooting over and over agian how do i fix it? plz help
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mimi wrote this on the 04-25-2008:
i have the same problem. ive only had my zune for 2 wks though.. idk what to do!
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mimi wrote this on the 04-25-2008:
cedric, download videos from limewire or ares & with a free converter, convert the videos you downloaded. then add the folder on your settings to where your converted videos and voila
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P Funk wrote this on the 04-25-2008:
Iīm unable to sync or charge my Zune. I think the problem is related to my dock port.
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Jay Jay wrote this on the 04-25-2008:
My zune doesnīt want to turn on. It only turns on when I connect to the computer. when i unplug it it turns off. I need help please
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ivette wrote this on the 04-25-2008:
i dropped my zune 2 times on the ground by accident, the zune works ok on my conputer, but the zune soundīs really bad everytime I play my music and also the clicking noise doesnīt rigth. PLease tell if there is a miracle to fix that problem.
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kerstin wrote this on the 04-25-2008:
I like downloading audio books. Is there any way I can remove the books from my computer and keep them on my zune? Everytime I delete the book from the computer and sync my zune the book goes away even if i keep the book in my playlist.
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april wrote this on the 04-25-2008:
i had to save my songs to my computer just to get them in my collection
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Ryan wrote this on the 04-25-2008:
hey greg it depends on how much you have used your usb drive, on some computers the usb drive may loose power, so its probably not the zune its the USB drive on the computer.
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Lindsey wrote this on the 01-26-2008:
OMG! I have never had a problem with my Zune before but now the sound goes away every 30 seconds, plus it keeps freezing and automaticallt skips to the next song all the time! TIPS ON WHAT I CAN DO WOULD BE VERY MUCH APPRECIATED!
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bree wrote this on the 01-17-2008:
iīve only dropped my zune like 3 times since i got it for christmas. and since 2 days ago, the last time i dropped it, itīs been freezing on a song and either it wont let me go back, or it will and then it freezes on the previous screen. and everytime i restart it, it happens again and again. is there any way to fix this? help me please! im about ready to throw this thing out a window.
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Kanch wrote this on the 01-17-2008:
my zune automaticaly added some songs from my My Music folder when i first connected it... how do i add the rest of the songs i want into my collection?! i have a couple hundred songs in my computer, but only about 50 are in my collection... wdf zune is a piece of ****
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ceecee wrote this on the 01-08-2008:
how can i fix my zune if it dosent even connect
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BEAST wrote this on the 01-04-2008:
i plug my zune in and it turns on but when i have added my folder for putting videos on my zune it opens the folder under collections then when i press sync to zune it starts to sync but freezes and takes up to 6-7 hours to complete anyone know why or have the same problem please write me thanks
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kevin wrote this on the 01-02-2008:
hey blake, i would try opening ur zune, only the back panel. then when u put the back panel back on, make sure ur hold switch is in the right position. if the zune was locked when u opened it to change the screen, and u put the back on w/ the hold switch on unlock, then the button will not line up w/ the switch on the inside, rendering the hold switch useless. hope this helps =)
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chloe wrote this on the 12-31-2007:
go to google videos and then press download to ipod and it will open on ur zum software
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yashira wrote this on the 12-31-2007:
My sisters zune wonīt charge for some reason. And we tried it on two computers and one laptop to charge it and it wonīt and I really want to know how can I charge it?
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Greg wrote this on the 12-26-2007:
I GOT MY ZUNE ABOUT A MONTH AGO IT WORKS FINE AND EVERYTHING UP UNTIL THE LATEST FIRMWARE UPDATE I INSTALLED IN MY COMPUTER. ITS WEIRD CAUSE IT STILL CHARGES BUT MY ZUNE PC PROGRAM WONT PICK IT UP, DOESNT EVEN SHOW ITS CONNECTED. ALSO WHEN I DO CONNECT MY ZUNE TO MY COMPUTER I DONT HEAR THE REGULAR USB CONNECTION SOUND YOUR USED TO, ITS LIKE THE SOUND STUDDERS. OMG I NEED NEW SONGS ON MY ZUNE ----SOMEONE HELP!!!!!!!!------------ S.O.S --Greg
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Josh wrote this on the 12-26-2007:
Ive dropped my Zune several times since I bought it in February 2007. Its worked fine even with me dropping it up until now. Now, the damn thing does one of the following: 1) It cuts out the sound 10-20 secs through the song, 2) allows the song played to come up on the main screen and doesnt play it, 3) just freezes 4) when I lock and unlock it and turn it back on, the screen lights up slightly black, but doesnt come on fully. Also, Iīm really irritated that the new software erased all the album covers on the zune itself, and randomly mixed and matched songs into albums in my library. Please do something to fix this. I thought I was getting an MP3 that was better than IPOD, I guess not.
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Blake wrote this on the 12-26-2007:
I Replaced My Zune Screen And Now It Will Not Unlock??? It Turns On When I Plug It In But It Wont Do Anything Else.
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Grace wrote this on the 12-16-2007:
when i connect my zune to my computer so that it will charge it doesnīt at all. i donīt know what the problem is. i just got it about 2 months ago now. it charged before, but then all of a sudden it stopped charging. itīs kinda hard for me to just go out and buy another usb for the zune or go to a tech for help because my mom bought me this from the states and i donīt have easy access to tech stuff here in the philippines...so iīd appreciate it if anyone could tell me or help my charge my zune so that i can use it. thank you.
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michele wrote this on the 10-29-2007:
Try plugging it into a different usb port - in the back of your computer if you have one
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michael wrote this on the 10-24-2007:
paul, i have the same problem with my zune. i downloaded the software from zune.nt and it wont recognize my zune. i have no effin clue wuts wrong with it and it seems theres no fix. it p**ses me off!!!!
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rico wrote this on the 10-04-2007:
Iīve had my zune for months and I never had a problem with it until now. My zune screen is saying contact support and has a 5 in yellow. I canīt turn it off or on or even get out of that screen to see any movies, listen to the radio or my songs. Please can someone help me?
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DVD to Zune wrote this on the 09-29-2007:
The below three steps will lead you to enjoy dvd on zune at once. 1. Download a dvd to zune converter, letīs make aimersoft dvd to zune conveter as an example(i have been using it) Download and install Aimersoft DVD to Zune Converter, you can free download the latest version from here: http://www.aimersoft.com/dvd-to-zune-converter.html 2. Run Aimersoft DVD to Zune Converter , click “Add” button to import your DVD , then click “Start” to start the conversion, the default setting works perfect. 3. After conversion finished. Run Zune software, connect your Zune device to computer via USB cable, then the Zune software will detect your Zune player. Drag the converted DVD to Zune software and click “Start to sync”, then your DVD will be transferred to Zune. for video, you can refer to this guide; i think it will give you direction; http://www.aimersoft.com/tutorial/zune-video-converter.html
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Andrew wrote this on the 09-25-2007:
I purchased a Zune about a month ago and made the mistake of forgetting it in my pocket when i entered the water at the beach! Now it wont turn on. And when I go to charge only the battery plug picture comes out? CAN i fIX IT?? aND hOW?
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Double D ?Gags wrote this on the 09-25-2007:
Dude my screen cracked How can i fix it or is there a site to go to?
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beverly wrote this on the 09-25-2007:
My Zune display cracked and they wonīt fix it Thisis the second tim e I had trouble with the Zune Is there any plae I can get it fixed. Pleaesomeone help me
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Paul wrote this on the 09-13-2007:
I purchase my zune last week Tuesday 4th September when i was in the United States, I downloaded the software from zune.net on Thursday 6th September, when i connect the device to my pc, it is not found. I canīt sync at all. Please can you help and advise how i can get this fixed.
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david wrote this on the 09-10-2007:
my zune dosent want to turn on. it only turns on when I connected to the computer. when i unplug it iturns off. I need help.630-806-9906
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Tracy Fair wrote this on the 09-10-2007:
How do i get videos and pictures on the zune. Cany you buy videos for zune
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Robby McIntire wrote this on the 09-10-2007:
my fīn screen cracked not on the outs just the LSD and from what iīve seen byt all these comments itīs happened to a lot of people i called zune because i bought a 1 year warrenty they said to call the store and then they said to call zune I went back and forth like 7 times till i finally got put on hold by zune forever only to be told theres nothing anyone can do so all i want to know is were can i get it fixed and how much?
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Fernando wrote this on the 09-10-2007:
i bought a zune had it for a couple months now and it froze and all it says is please wait it stayīs like that i dont know what to do and it also make this clicking sound . if only i didnt fall when i went skating!
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Paolo wrote this on the 08-29-2007:
i just dropped my zune in water and it stopped working. is there any place i can get it repaired? or is there even any hope for it? Any and all help is appreciated
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cedric wrote this on the 08-29-2007:
how do i put free videos on my zune
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anthony wrote this on the 08-29-2007:
i got a busted screen where do i get it fixed and how much
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D´angelo Reynolds wrote this on the 08-06-2007:
my zune screen has broken at what store can i get it fixed at
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Tori wrote this on the 07-26-2007:
My Zune used to work fine, but suddenly, I have to pull the cord out a little bit just to make it charge and my computer doesnīt recognize it and because of that, I canīt sync anything anymore! When I search for connected devices, it comes up empty even when my Zune is connected. Please help.
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Andrew wrote this on the 07-25-2007:
I see this has already been asked many times. However my Zune sync port will not charge thus not allowing me to put more music on or even use it. Any help is very much appreciated
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Julieann wrote this on the 07-25-2007:
hmm i got a new zune because my old one was trippin right and well now i can register it and its makine me sad!!! so if anyone knows how to fix it PLEASE HELP ME!!!!!!!!
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Emily wrote this on the 07-15-2007:
I cracked my Zune screen and need to know where i can get it fixed and how much it will cost. Please help me!!!
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jess wrote this on the 07-08-2007:
how do you add videos or pictures? please help ive tried everything
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mike wrote this on the 06-12-2007:
my screen broke were can i get a new 1?
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jim wrote this on the 06-01-2007:
i opened my zune to change the hdd to an 80gb. and as i did so the strip connecting the hard drive to the main board ripped.if you know how can i get a new one to repair it please e-mail me at please help me. thanks, jim
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michael wrote this on the 05-30-2007:
my backlight never goes off even though i have it set on 5 sec...what do i do?
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Ben Furney wrote this on the 05-29-2007:
I want to get a Zune and my computer is around a 98 and 2000 windows. Will the zune work with my computer.Please answer this.
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Irving Govea wrote this on the 05-19-2007:
why wont my zune charge it stoped charging i blamed my ac adapter but when i but it in the com it still wont charge
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Ilse wrote this on the 05-15-2007:
my zune freezes in the middle of the song, or it doesnt sound at all. I dropped it yesterday and when I tried to zinc the zinchronization stopped suddenly, or the screen changed between connected nd zynchronize.
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Rashad Davis wrote this on the 05-08-2007:
is there any place where i can get a replacement screen. My screen cracked from the outside it works but i cant see waht im doing. helpppp!!!!
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Josh Holladay wrote this on the 05-08-2007:
I cracked my lcd screen on my Zune, Is there any way i can get it repaired? And if so how much will it cost?
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David wrote this on the 04-27-2007:
My zune lcd screen is broken. How do I replace effectively and cheaply. Also, how do I open the zune?
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john velazquez wrote this on the 04-10-2007:
my zune stoped charging and will not be seen by my computer or charge in my wall/car chargers ether. has anybody else had this problem?
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Thi wrote this on the 04-09-2007:
my screen has cracks on it. the screen itself isnt cracked but when i turn it on i see them. it still plays music but i cant see what im doing. can i get this repaired and for how much and where? i still love the zune though.
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derek wrote this on the 04-09-2007:
what is the range for zune-zune wireless sharing
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Andrea Johnson wrote this on the 04-01-2007:
How can I buy points if I live in England and only have an english address and credit card
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lukas wrote this on the 03-25-2007:
I dropped my Zune to the water and it doesnīt going anymore... Can somebody help me what I should to do? Can somebody fix it? Thanks so much
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Charla Yarbrough wrote this on the 03-25-2007:
how can i replace my cracked screen?
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dan wrote this on the 02-26-2007:
every time i plug my zune in it sahows the charging screen then reboots.then after it reboots it goes to the main menu screen where it no longer seems to be charging i reseted it and everything.not only that my computer wont recognize it. i just wanted to know if thiers an easy solution for this.
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Tania Reyna wrote this on the 02-23-2007:
How to instoll music videos into the zune? how to instoll movies into the zune?
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alex wrote this on the 02-12-2007:
how do you put videos on it
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Shamrock wrote this on the 01-30-2007:
do you have the ability to load your previously bought itune songs onto the zune? also are you able to load songs from friends computers onto thezune? this is an importent feature to me- thanx
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heather wrote this on the 01-10-2007:
how much does a zune player cost? Do you get the internet for free on it? What all does it do?
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Spencer Parker wrote this on the 12-22-2006:
I just got mine yesterday. Its going to kill the Ipod no doubt about that.
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alvaro arza wrote this on the 12-22-2006:
Estoy en colombia, instale el programa y no se comunica con el zune,no funciona, no consigue el controlador del zune
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Raven wrote this on the 12-14-2006:
does the zune have internet and if it does do you have to pay for it?
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Ricardo J.Panadero wrote this on the 12-05-2006:
I love this ZUNE
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wenatorlre wrote this on the 12-04-2006:
Super Zune Converter Tools Zune News and Rip DVD to Zune Video Converter
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Sebastian wrote this on the 11-23-2006:
hola mi consulta es sobre de que manera puedo obtener o llegar a comprar un Zume...vivo en Argentina capital federal..desde ya muchas gracias
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