Tags:zune frozen screen tried holding button
Question:
my zune is frozen at the zune screen and i tried holding the back button and up button and its still frozen?
Answer:
Date added: 2008-12-31 15:39:36
There is a bug in the internal clock of the 30GB Zunes; mine is affected as well. Microsoft has issued an official statement and FAQ section to zune.net. Here´s the answer to the "What should I do?" question:
1. Disconnect your Zune from USB and AC power sources.
2. Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.
3. Wait until after noon GMT on January 1, 2009 (that´s 7 a.m. Eastern or 4 a.m. Pacific time).
4. Connect your Zune to either a USB port on the back or your computer or to AC power using the Zune AC Adapter and let it charge.
Date added: 2008-12-31 13:05:03
My did the same thing it has the icon and the little white bar like its gonna rebute or something, anyways, go to zune.net/support and it explains everything.
