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undetected

I dropped my zune and it says contact support 5 on the screen. Also, when plugged into my computer it says that their is an undetected USB. I am so frustrated and really want to know if my zune is a lost cause?

I dropped my zune and it says contact support 5 on the screen. Also, when plugged into my computer it says that their is an undetected USB. I am so frustrated and really want to know if my zune is a lost cause